Claims
Proactive Support Worldwide
Whether it’s a cargo claim, collision claim, recovery claim, or assistance with charter party reviews, we are here to assist our client. We also provide expert advice on a variety of maritime and insurance matters, ensuring that our clients receive well-rounded support tailored to their specific needs.
When an incident occurs, time is of the essence. With just one phone call, you can engage our dedicated team of professionals, available 24 hours a day to obtain assistance whenever and wherever required over the globe. Whether your needs are to require on-site support or just professional guidance over the phone, we’re always ready to respond promptly.
Our services include
Contract Review
Our team offers a comprehensive review of Charter Party agreements, assisting you to understand the full scope of your contractual obligations and potential liabilities. We identify areas of concern and ensure that the terms are aligned with your best interests, providing advice on how to mitigate risks and avoid future disputes.
Our team offers a comprehensive review of Charter Party agreements, assisting you to understand the full scope of your contractual obligations and potential liabilities. We identify areas of concern and ensure that the terms are aligned with your best interests, providing advice on how to mitigate risks and avoid future disputes.
Claim Handling of (Cargo) Claims
In the event of a cargo claim, our team is equipped to handle all aspects of the claim process—from initial reporting and instructing experts worldwide to full and final settlement to your satisfaction. We act solely to protect your interests, manage the claim efficiently, and work closely together with Underwriters/P&I Clubs and (legal) experts all across the globe to ensure the best possible outcome. Whether it’s damage, loss, or delay, our team ensures that your claims are processed with efficiency and attention to detail.
In the event of a cargo claim, our team is equipped to handle all aspects of the claim process—from initial reporting and instructing experts worldwide to full and final settlement to your satisfaction. We act solely to protect your interests, manage the claim efficiently, and work closely together with Underwriters/P&I Clubs and (legal) experts all across the globe to ensure the best possible outcome. Whether it’s damage, loss, or delay, our team ensures that your claims are processed with efficiency and attention to detail.
Recovery Claims
Our claims team specializes in the recovery of losses from third parties or valued clients, always in close co-operation with you to avoid negative commercial impact. If your business is entitled to compensation for damages or losses, we assist with the recovery process, working diligently to secure a fair settlement. Our approach combines legal expertise and negotiation skills to help recover any costs associated with your losses.
Our claims team specializes in the recovery of losses from third parties or valued clients, always in close co-operation with you to avoid negative commercial impact. If your business is entitled to compensation for damages or losses, we assist with the recovery process, working diligently to secure a fair settlement. Our approach combines legal expertise and negotiation skills to help recover any costs associated with your losses.
Consultancy Claims Services
To serve your needs, our claims team could become an integrated part of your organization, providing on-site claims support and expertise within your daily operations. Whether you need assistance with ongoing claims management or proactive risk mitigation, our team is here to provide tailored solutions and ensure a smooth, efficient claims process.
We are here to assist with dedicated professionals , providing the expertise you need, whenever you need it.
For urgent assistance or consultation on any claims matter, contract reviews, and expert maritime advice, please contact us
To serve your needs, our claims team could become an integrated part of your organization, providing on-site claims support and expertise within your daily operations. Whether you need assistance with ongoing claims management or proactive risk mitigation, our team is here to provide tailored solutions and ensure a smooth, efficient claims process.
We are here to assist with dedicated professionals , providing the expertise you need, whenever you need it.
For urgent assistance or consultation on any claims matter, contract reviews, and expert maritime advice, please contact us
Swift & Expert Claims Handling
We understand that a claim—whether a standard incident or a complex recovery matter—disrupts the normal flow of business. Our goal is to unburden your operations and resolve claims swiftly and efficiently, minimizing any negative impact. Our team of skilled claims professionals, located in the Netherlands, Belgium, and Denmark, is dedicated to providing exceptional service and expert advice.
At Dutch P&I, we strive to being proactive and responsive, offering customized claims services that allow your business to navigate through (potential) liability challenges.
Our team is ready.
View all
Nils Heijboer
Nils commenced his career at Dutch P&I in 1993 as a junior claims handler and P&I Correspondent, and over the years he has gained extensive experience in the shipping industry by working alongside surveyors, shipowners, and charterers. To further specialise, he pursued academic qualifications, graduating in English Maritime Law, and completing the prestigious post-doctoral Grotius Academy in Maritime and Transport Law. Nils also undertook modules at the renowned Institute of Chartered Shipbrokers, as well as obtaining multiple insurance diplomas. This enables him to act as an insurance broker in compliance with Dutch AFM regulations. In 2000, Nils took on the responsibility of leading the claims department at Dutch P&I. Following the growth of the group in 2010, Nils was promoted to the position of Director of Claims in 2012. Following a strategic decision in 2020 to refocus on our core business as specialist P&I brokers and P&I correspondents, Nils now has a strong focus on broking, claims, contracts, and P&I Correspondent services. He currently oversees Dutch P&I, Belgian P &I, and Danish P&I. Drawing upon expertise from a career spanning maritime liability, logistics liability, legal affairs, and insurance, he continues to find the industry as dynamic and rewarding as ever, embracing the challenges that each day brings.
Serpil Canimoglu
- Email address:
- serpil.canimoglu@dutchpandi.com
- Phone number:
- +31 6 83 82 99 13
- LinkedIn:
- View profile
Serpil Canimoglu is a graduate of Erasmus University Rotterdam, Faculty of Law, specialized in Maritime Law through her thesis and has amassed 23 years of experience as an Attorney at Law, including 14 years leading her own firm. She began her career at a renowned shipping and trade law firm in Rotterdam and has joined Dutch P&I in 2021. As a claims handler and lawyer, she continues to practice maritime and transport law with a steadfast commitment to excellence. With great passion, she ensures the highest quality standards for both our registered and non-registered clients.
Daniel Bosveld LL.M
Daniel Bosveld is a dedicated Claims Handler at Dutch P&I, bringing expertise in maritime and transport law. He joined the company in August 2022 after earning his law degree from Erasmus University Rotterdam, where he specialized in Maritime & Transport Law. Driven by a passion for the maritime industry, Daniel supports and advises clients on a wide range of issues related to P&I, Freight, Demurrage & Defence (FD&D), and Logistics Liability.
Sandra den Brouwer
- Email address:
- sandra.denbrouwer@dutchpandi.com
- Phone number:
- +31 10 440 55 62
- LinkedIn:
- View profile
Sandra has a passion for the maritime world which was sparked by her family’s deep-rooted connection to the shipping industry After completing her education in 1989, Sandra began her career in the world of P&I, gaining hands-on experience and learning the intricacies of the industry on the job. She started in the Broking and Underwriting support department at a marine insurance broker, building a strong foundation in maritime insurance. Since 2011, she has been part of Dutch P&I, where Sandra provides dedicated support to the Claims department, ensuring smooth handling of claims for our clients and principals.